Policies

 **Please note that due to the current COVID-19 Pandemic, our carriers cannot guarantee that they can deliver in any promised time-frames due to increased demand and logistical delays.

Battle Arms Development, Inc. cannot be held responsible for any delays in delivery due to carriers fault.**


Order Processing Times

Please note that website orders for in-stock items are normally shipped within two business days.
Firearms and serialized items can take longer to ship, please see the Serialized Items policy below.
All website orders shipped have ten (10) days from order delivery to be inspected. Any issues after the ten-day grace period are subject to a restocking fee.  All serialized orders (Rifles, Pistols, Short Barrel Rifles, Lower Receivers) cannot be returned or replaced, unless manufacture defect, once the transfer of ownership via ATF Form 4473 has been completed.  All returns can be subject to a restocking fee of up to 20% at the discretion of Battle Arms Development.
All Custom Shop Work is non-refundable once work has started.

Shipping
Shipping rates are calculated by the carrier at the time of checkout.
We ship via USPS or UPS.  Depending on the value of the product being shipped, a signature may be required to receive the product.
A tracking number will be provided by email on all orders. Please note that USPS tracking is very limited and may not show the progress of the shipment until delivered.
Even if nothing is updated in the system, the package is usually on its way to you.
Battle Arms Development, INC. ships to all fifty (50) states in the US including Alaska & HI. We also ship to Guam and Puerto Rico.

Serialized Items (Lower Receivers, Firearms)
Please note that serialized items will not ship until we have a copy of your transferring dealers Federal Firearms License (FFL) emailed to [email protected].

Please make sure your chosen dealer will accept transfers before ordering.
NFA Items can take anywhere up to 6 months to transfer to your dealer.
Please verify that we have a copy of the FFL from your dealer. [email protected]


Lost / Stolen Package
Battle Arms Development, Inc. provides a tracking number upon order processing. If you do not receive a tracking number by email, please email or call us. If the lost package is a result of a mistake by Battle Arms Development, Inc., we will replace the loss.
If the lost package is the result of the courier's mistake, we cannot replace the shipment until the insurance claim is completed.
Please note if you choose USPS First Class there is no insurance on this package type.
Note: Insurance is not included in USPS First Class Shipping, USPS Priority Shipping includes $50 of insurance.


Shipping to APO/DPO/FPO
Due to ITAR Regulations, we are unable to ship to APOs outside the USA. While we proudly support the Members of the US Military deployed around the world and believe that it is a great privilege to service their needs, we must fully comply with the United States Export Control Laws and Regulations. Under these laws and regulations, a shipment for personal purchase to an APO/FPO that is physically located outside of the United States must be considered an Export, regardless of your military service status, rank, etc.
For further information regarding the applicable laws, regulations, and policies please contact:
U.S. Department of State
Directorate of Defense Trade Controls
Compliance & Registration Division
2401 E Street NW, SA-1, Room H1200
Washington, DC 20522-0112

DDTC Response Team Tel.: (202) 663-1282
Website: http://www.pmddtc.state.gov
Email: [email protected]



Return / Warranty Policy


*Limited Lifetime Warranty 
All Battle Arms Development, Inc. (BAD INC) products have a limited lifetime warranty against any and all manufacturer’s defects and workmanship to the buyer/customer.  The warranty does not cover normal maintenance. Warranty claims may be generated by filling out the online support form for a Return Merchandise Authorization (RMA). Once the support form is received and approved, the customer will be assigned an RMA # and may ship the warranty product to BAD INC per the RMA instructions. 
Shipping to and from BAD INC’s facilities, government fees, damages caused by lack of maintenance, international sales, are not covered by this warrantyOnce the warranty product is received, BAD INC will inspect and evaluate for warranty eligibility. If the product is determined by BAD INC to be covered by the warranty, BAD INC will either repair or replace it at BAD INC’s discretion.  Warranty products received without an RMA # will not be accepted and will be returned to the sender.
No COD shipments will be accepted.  This warranty does not apply to abuse, negligence, or normal wear and tear of any parts or protective finishes. Warranty does not cover product compatibility issues with after-market accessories. Any modification to the product from the factory shipped condition will render the warranty null and void.  Proof of purchase must be provided at the time of the warranty service.

The following are specifically excluded from coverage under this warranty and/or will cause said warranty to become null and void:

Rust or corrosion
Barrel obstruction
Damage or malfunction resulting from accident, negligence, misuse, or unauthorized repair or alteration.
Use of ammunition other than NATO and/or SAAMI specification new factory production ammunition.
Use of any hand loaded, reloaded, imported or, factory re-manufactured ammunition.
Failure to provide reasonable and necessary maintenance as described in the Operator’s Manual/documentation accompanying the product.
Use of replacement parts other than parts authorized by BAD INC for use in BAD INC products
Any unauthorized repair or any alteration, including those of a cosmetic nature, performed on the product by an individual, organization, company, or entity other than BAD INC.
Unreasonable or excessive use of the product.
Any finished products that are not assembled at BAD INC’s facilities or are assembled using imported or used parts.
This includes complete rifle kits, upper receivers, lower receivers, barrel assemblies, etc.
No implied warranties of any kind are made herein.

*Limited Warranty does not apply to any products sold that are not manufactured by BAD INC. 
Those products are covered under their respective manufacturer’s warranty. BAD INC assumes no liability for accidental or consequential damages. Some states do not allow the exclusion or limitation of accidental or consequential damages and therefore this limitation may not apply to you.

Product Returns
Products must be in new condition with original packaging.
Products must be return shipped with adequate protection.
If the order being refunded is at fault of BAD INC we will refund shipping charges.
Otherwise, we will deduct the shipping costs from your refund.
Refunds for items purchased directly from Battle Arms Development will be returned to the original method of purchase.
Please provide a copy of the receipt and sales order number to expedite the process.
The customer will receive a refund within 10 business days of our receiving and validating your return.

*Free shipping over the advertised amount
Shopping cart order value (pre-taxes and fees) must meet the total minimum amount for free shipping. This is a web exclusive offer. Promotion is limited to ground non expedited shipping within the Continental US. Entire order must be shipped to a single address. Does not apply to prior purchases or open orders and cannot be combined with any other promotion. Dealers, Volume Dealers, Distributor accounts are not valid for this promotion. The customer is responsible for shipping costs on returned merchandise. Promotion may be modified or terminated at any time. Certain restrictions may apply. Promotions are only valid from the time stated on the advertisement. There are no rainchecks and only subject to available stock on hand at the time of the order.



Promotion Terms and Conditions 



F-15 WORKHORSE Giveaway Terms and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING. 1. Eligibility: The WORKHORSE F-15 Giveaway (the “Promotion”) is open only to legal residents of the 50 United States, who are 18 years of age or older and not prohibited to own said item. Battle Arms Development, Inc. (“Sponsor”), and their respective subsidiaries and affiliated companies, retailers, sales representatives, dealers, distributors, licensees and the advertising, fulfillment, judging and promotion agencies involved in the development and administration of this Promotion and each of their respective officers, directors, employees and agents (collectively, “Promotion Parties”), and their immediate family members and persons living in the same households of each (whether related or not) are not eligible to participate. The Promotion is subject to all applicable federal, state and local laws and is where prohibited by law. By participating in this Promotion, entrants agree to abide by and be bound by the Official Rules and decisions of the Sponsor Administrator, which shall be final in all matters relating to the Promotion. Sponsor or Administrator may require proof of consent at any time and in any manner they deem appropriate. 

2. Promotion Period: The Promotion begins on September 1, 2021 and ends at 11:59 p.m. PST on September 30, 2021 (the "Promotion Period";).

3. How to Enter:1. Purchase Entry: During the Promotion Period, go to BattleArmsDevelopment.com ("Website”) and purchase one or more products during the Promotion Period in the value of $25 or more before shipping or tax (“Purchase Entry”). Entrants must complete all required information. RECEIVE ONE ENTRY PER ORDER. 3. Mail-in Entry: To obtain an entry without making a purchase, legibly handprint your name, street address, city, state or province, zip or postal code, telephone number, complete e-mail address on a standard 4” x 6” postcard (with no outer envelope) and mail to: F-15 Giveaway , 451 E Sunset Rd, Henderson, NV 89011 (“Mail-in Entry”). Requests must be received by September 30,2021. All mail-in entries must be legibly hand written (including addressing), mailed separately with no outer envelope and have sufficient postage. Promotion Parties assume no responsibility for lost, late, misdirected, stolen, illegible, inaccurate, damaged, incomplete, non-delivered or postage-due mail; or for failure or unavailability of electronicequipment, communications or Internet connections; or other errors, failures or malfunctions of any kind. RECEIVE ONE ENTRY PER MAIL-IN ENTRY REQUEST.By entering via online or mail-in, you consent to receive email announcements from Sponsor, in accordance with its Privacy Policy, available at, https://www.battlearmsdevelopment.com/privacy-policy. You may unsubscribe from these email announcements without affecting your chances of winning this Promotion. All entries become the exclusive property of the Sponsor and will not be acknowledged or returned except as provided herein. Entries which are incomplete, incorrect, incomprehensible, not received, or do not otherwise comply with these Official Rules will be void and will not be entered into the Promotion's prize drawing. Entries made by any other manner not specifically allowed under these Official Rules will not be entered into the Promotion and may result in disqualification of the responsible entrant. You are not a winner until your prize claim is validated and you receive official written notification from the Sponsor or the Promotion Administrator. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be declared made by the person in whose name entry was made.

4. Grand Prize Drawing: On or about October 1st, 2021, in Henderson, NV, the Promotion Administrator will conduct a random drawing and select one winner among all eligible entries received during the entire Promotion Period.

5. Prize, Approximate Retail Value (“ARV”) & Odds of Winning: One (1) Grand prize: One WORKHORSE F-15 Rifle, a total ARV of $2,500. No substitution, cash redemption or transfer of prize is permitted except at Sponsor’s sole discretion or as provided herein. If the prize, or any portion thereof, cannot be awarded for any reason, Sponsor reserves the right to substitute a prize of equal or greater value. All federal, state and local taxes, and all other costs associated with acceptance or use of the prize, are the sole responsibility of the winner. Arrangements for delivery of prize will be made after winner validation. Odds of winning a prize depend on the number of eligible entries received. Prize will be awarded only to an address within the United States provided they are claimed properly in accordance with these Official Rules. At the Sponsor’s discretion, unclaimed prizes may not be awarded. 

6. Notification Validation of Winners: Potential winners will be contacted by telephone, email, regular mail or overnight mail, and may be required to complete, sign and return an affidavit of eligibility, a liability release, tax forms, and where lawful, a publicity release within a stated amount of time. The return of any notification as undeliverable or failure to respond to notices or return any required documents or information in a timely manner or a determination that a potential winner is ineligible or not in compliance with these Official Rules, as determined solely by the Promotion Administrator, may result in disqualification of the winner and forfeiture of the corresponding prize, and the choosing of an alternate winner in a random drawing from among the remaining eligible entries.

7. Limitations: Promotion Parties are not responsible for: (i) electronic or digital transmissions or entries that are lost, late, stolen, incomplete, illegible, damaged, garbled, destroyed, or misdirected, or not received by Sponsor or Promotion Administrator for any reason; (ii) any problems or technical malfunctions, errors, omissions, interruptions, deletions, defects, delays in operation of transmission, communication failures (including but not limited to failures or malfunctions of phone lines, telephone systems or other communications systems), destruction of or unauthorized access to, or alteration of, entries, or for printing, distribution or production errors; (iii) failed or unavailable hardware, network, software or telephone transmissions; (iv) damage to entrants; or any persons computer; (v) causes beyond Promotion Parties’ reasonable control that jeopardize the administration, security, fairness, integrity or proper conduct of this Promotion; (vi) any entries submitted in a manner that is not expressly allowed under these Official Rules (all such entries will be disqualified); (vii) incorrect or inaccurate entry information whether caused by entrants or by any of the equipment or programming associated with or utilized in the Promotion; (viii) any typographical or other error in the printing or advertising related to the Promotion, in the administration or execution of the Promotion, or in the announcement/notification of prize winners; (ix) by any human, or other error, which may occur in this Promotion or (x) cheating or fraud by any participant. All incomplete or non-conforming entries will be disqualified.

8. Modification, Suspension and Termination: If for any reason this Promotion cannot be executed as planned, including but not limited to infection by virus, bugs, tampering, unauthorized intervention, fraud, technical failures, social media mandate, or any other causes beyond the control of Sponsor or Promotion Administrator that corrupt or affect the security, administration, integrity, fairness or proper conduct of this Promotion, or if this Promotion is compromised or becomes corrupted in any way, electronically or otherwise, Promotion Administrator reserves the right, in its sole discretion, to void suspect entries/entrants and/or modify, suspend and/or terminate this Promotion. If the Promotion is terminated before the stated end date of the Promotion Period, thePromotion Administrator may select the winners in a random drawing from among all eligible, non-suspect entries received as of the time/date of termination. 

9. Disqualification: Promotion Administrator reserves the right, in its sole discretion, to disqualify any individual who tampers with or attempts to tamper with the entry process, who acts in a disruptive or unfair manner, or who attempts to enter using any automatic or programmed entry method, or any entry service. CAUTION: ANY ATTEMPT BY ANY PERSON TO DELIBERATELY CORRUPT OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROMOTION MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR AND/OR PROMOTION ADMINISTRATOR RESERVE THE RIGHT TO PROSECUTE AND SEEK DAMAGES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW. 

10. Releases: By participating in this Promotion, entrants agree (and agree to confirm in writing): (a) all causes of action arising out of or connected with this Promotion, or any prize awarded, shall be resolved individually, without resort to any form of class action; (b) to release, defend, indemnify and hold harmless Promotion Parties, from and against any liability, loss, claim or cause of action, including, but not limited to, injury, death or damages arising out of participation in this Promotion or the acceptance, possession, use or misuse of any prize received in this Promotion; and (c) to waive all rights to claim punitive, indirect, incidental and consequential damages, attorneys’ fees, court costs, or any damages other than actual out-of-pocket costs incurred to enter, and any and all rights to have damages multiplied or otherwise increased. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO APPLICABLE PORTIONS OF THE ABOVE MAY NOT APPLY TO YOU.

11. Publicity: Except where prohibited, participation in the Promotion constitutes each entrant’s permission for the Sponsor and its agencies to use entrants; names, photos, voices and/or likenesses for purposes of advertising and publicity in all media now known or hereinafter invented without territorial or time limitations and without compensation or notice.

12. Privacy: The personal information collected through this Promotion is subject to the Sponsor’s Privacy Policy located at https://www.battlearmsdevelopment.com/privacy-policy. By entering this Promotion, you agree to the use of your personal information as described in the above Privacy Policy. In the event there is a conflict between the Sponsor’s Privacy Policy and the terms and conditions of these Official Rules, these Official Rules shall prevail, govern and control.

13. Choice of Law and Jurisdiction: All issues and questions concerning the construction, validity, interpretation, and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor in connection with the Promotion, shall be governed by, and construed in accordance with, the laws of the State of Nevada, without giving effect to any choice of law or conflict of law rules (whether of the State of Nevada or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Nevada. By entering, entrants irrevocably consent to the exclusive jurisdiction of the federal and state courts located within the county of Clark, Nevada for any action, suit or proceeding arising out of or relating to this Promotion. These Official Rules are protected by the U.S. and international copyright laws. Reproduction and distribution of the Official Rules without written permission from the Promotion Administrator is prohibited.15. Severability & Conflicts: The invalidity or unenforceability of any provision of these Official Rules shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Official Rules shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. In the event, there is a discrepancy or inconsistency between disclosures or other statements contained in any Promotion-related materials or made by any representative of Sponsor or Promotion Administrator, and the terms and conditions of these Official Rules, these Official Rules shall prevail, govern and control. 16. Sponsor: Battle Arms Development, Inc, Henderson NV. 17. Promotion Administrator: The Promotion is administered and judged by Battle Arms Development, Inc.All trademarks used herein are the property of their respective owners.