Warranty Policy
All Battle Arms Development, Inc. (BAD INC) products have a limited lifetime warranty against any manufacturer's defects and workmanship to the buyer/customer.
Normal maintenance is not covered by the warranty.
Warranty claims may be generated by emailing support@battlearmsdevelopment.com for a Return Merchandise Authorization (RMA) form. Once the support
form is received and approved, the customer will be assigned an RMA #
and may ship the warranty product to BAD INC per the RMA instructions.
Shipping to and from BAD INC’s facilities, government fees, damages
caused by lack of maintenance, international sales, are not covered by
this warranty. Once the warranty product is received, BAD INC will
inspect and evaluate for warranty eligibility. If the product is
determined by BAD INC to be covered by the warranty, BAD INC will either
repair or replace it at BAD INC's discretion. Warranty product/s
received without an RMA form will not be accepted and will be returned
to the sender. Firearms and ammunition must be shipped separately. No
COD shipments will be accepted. This warranty does not apply to abuse,
negligence or normal wear and tear of any parts or protective finishes.
Warranty does not cover product compatibility issues with after-market accessories. Any modification to the product from the factory shipped condition will render the warranty null and void. Proof of purchase must be provided at the time of the warranty service.
Excluded from coverage
The following are specifically excluded from coverage under this
warranty and/or will cause said warranty to become null and void:
• Rust or corrosion.
• Barrel obstruction.
• Damage or malfunction
resulting from accident, negligence, misuse or unauthorized repair or
alteration.
• Use of ammunition other than NATO and/or SAAMI
specification new factory production ammunition.
• Use of any hand
loaded, reloaded or factory re-manufactured ammunition.
• Failure to
provide reasonable and necessary maintenance as described in the
Operator’s Manual/documentation accompanying the product.
• Use of
replacement parts other than parts authorized by BAD INC for use in BAD
INC products.
•Any unauthorized repair or any alteration, including of a
cosmetic nature, performed on the product by an individual,
organization, company or entity other than BAD INC
• Unreasonable or
excessive use of the product.
•Any finished products that are not
assembled at BAD INC’s facilities or are assembled using imported or
used parts. This includes complete firearm kits, upper receivers, lower
receivers, barrel assemblies, etc. No implied warranties of any kind
are made herein.